FAQs

Can I cancel my subscription?

Yes, as an introductory offer customers can cancel their subscription anytime. We will then arrange for pick up of the dispenser unit. It will need to be dismounted and ready to be collected at the specified time.

Can I skip a month?

If you decide to skip a month, you will still be charged but that month's product will be sent to a local period poverty drive. 20% of women cannot afford period products in the UK and this is our chance to help.

If women are given the resources they need to manage their periods it has a knock on effect - better students, happier workforce, more successful customer base.

At the beginning of every month you will receive an email asking you if you wish to proceed with that month's order.

Who will install the dispenser?

You can purchase a one time installation service and we will send our handyman or you can install it yourself. All it requires is two screws.

Will people steal the product?

This is a common fear among our customers, however it's unfounded so far. The dispensers are designed to deter stealing as they allow "one at a time."

What if I run out of product?

In the first delivery we send you the first two boxes of product so if there has been an underestimation and you run out before the month is finished, you will always have spare product available. You can then adjust your quantities for the next month.

In the unlikely event you get through everything in record time, we will send an emergency box to your location.

Is it VAT included?

There is no VAT as they have removed all taxes on period products.

I need a bigger order than is available

If you have a very large location, we can organise a personalised subscription based on your needs, just get in contact.

When will I receive my order?

We send out our subscriptions in the first week of every month, regardless of when you place the first order.

If you purchase a subscription on the 17th of the month, the dispenser will be sent to you immediately and the product will arrive in the first week of the following month.

What does the accreditation mean?

If you order product from us, you will automatically start with a 5 star rating on our app and will receive our accreditation package to proudly display.

You will also receive an identifier o the app letting users know they should support your business - because you support them.